worldhost

About WorldHost

WorldHost customer service training has been used to train over 200,000 people in the UK, including tens of thousands of volunteers and staff at the London 2012 Olympic Games and Paralympics, who were widely praised for the fantastic welcome they gave to visitors.

Originally developed in Canada, widely recognised as the leading global destination for visitor welcome, it was adapted for the UK market by workforce development experts People 1st and has now been adapted to the Panama market by King’s Training Panama. The WorldHost programmes provide a gold standard in training for any business that relies on day-to-day interaction with customers for success. All WorldHost trainers are quality assured and are regularly tested to ensure they continue to deliver world-class customer service training.

 

WorldHost training programmes are modern, interactive and dynamic, focused on the development of the basic principles of great customer service. Using a mixture of activities, DVD and CD scenarios and discussions, we’ll give your staff all the skills they need to make your business to stand out from your competitors.

 

Why Panama?

The purpose of the partnership launch with King’s Training Panama is to celebrate the new business line of King’s Training’s Skills Academy which is in partnership with People 1st.  The Academy will exclusively offer courses and certification of the core areas that People 1st offer:

  • Train the Trainer through the Group Training Certificate and Practical Training Certificate
  • Customer Service including Worldhost, and also services based around Retail and Management.

This is a clear example of bringing British expertise to Panama in a consolidated, long term project.  King’s Training has established itself since 2012 as a key partner for companies in areas such as Leadership, Management, Communication, Performance and Customer Service.  The Academy is the next step in broadening our expertise and depth with the help of People 1st, a leader in skills training with over 30 years’ experience.  King’s Training has the exclusive rights to deliver tried and tested courses with recognised certification in the fields of Train the Trainer and Customer Service.